When will my order arrive?

We ship via UPS, Monday through Friday. Orders placed before 1 PM Eastern roast and ship the same day. Orders after 1 PM go out the next business day — though we'll do our best to slip yours into the same-day batch if we can.Florida: usually 1 business day after shipping.Rest of the continental US: 1–5 business days.You'll get a UPS tracking link by email the moment your order ships.

Tracking says "delivered" but it's not here.

UPS sometimes scans "delivered" before the package actually lands. Check your porch, side gate, and the spot the driver liked the look of. Ask the neighbors. Still missing after 24 hours? Email team@lionrushcoffee.com with your order number and we'll chase it with UPS.

My order arrived damaged.

Email team@lionrushcoffee.com with your order number and a photo of the damage. We'll replace it. Fast. No tickets, no forms.

Can I cancel or change a one-time order?

Depends on timing. We roast to order, so once your bag is in the day's batch, it's already in the roaster. Email team@lionrushcoffee.com right away with your order number — catch us before the roast and we'll fix it. After that, talk to us anyway. We'll figure something out.

Same-day pickup available. Order before 1 PM, select Local Pickup at checkout. Walking in without an order? Call +1 (954) 231-3459 first — we roast to order, so the shelf is rarely stocked. Sometimes there's a fresh batch on the bench, sometimes there isn't.

The Lionrush Subscription

Monday's the day. 20% off, every week.

Subscribe to a Lionrush coffee. We roast and ship every Monday at the frequency you pick — every 2, 4, 6, or 8 weeks. Reschedule, cancel, or change in two clicks. No calls, no traps.

Subscribe to a coffee Manage existing subscription

Reschedule · Cancel · Change — anytime.

Already subscribed?

Manage everything in one inbox.

Enter your email at the subscription portal. Loop sends you a magic link — no password to remember. Skip a shipment, change your coffee, swap frequency, or cancel in two clicks.

Open subscription portal

20% off.

Every order. Automatic. No coupon code, no expiration, no first-order-only nonsense.

Monday roasts.

Every subscription order roasts on Monday and ships the same day. Fresh every week, never warehouse-aged.

Reschedule anytime.

Going on vacation? Change your next renewal.

Change anytime.

Frequency, grind, coffee — switch in two clicks. No phone calls, no forms, no email chains.

No surprises.

Same coffee, same grind, same shipping cycle.

Cancel easily.

No calls, no chat bots, no email chains. If it doesn't work for you, leave. We'd rather have you back when it does.

How it works

Why Monday. Why 20%.

Every subscription order roasts on Monday and ships the same day. Coupling all subscriptions to one roast day lets us batch the work — the roaster runs full, the team packs in parallel, the truck leaves heavier.

That's where the 20% comes from. It's logistics, not a marketing trick. We save on operations, you save on every bag.

If a Monday lands on a holiday, the roast moves to Tuesday and we email you. That's the only exception.

Roast dayEvery Monday
Discount20% off, every order
Frequency optionsEvery 2, 4, 6, or 8 weeks
Lock-inNone — cancel anytime

Subscribe to a coffee

01
Reschedule a delivery
Change your next renewal date. The frequency after that adjusts automatically from the new date. Going on vacation, traveling, or have too much coffee at home? Reschedule.
02
Change frequency
Switch between every 2, 4, 6, or 8 weeks anytime. Two clicks in the portal, takes effect next renewal.
03
Swap your coffee
Subscribing to Brazil but want to try Ethiopia? Change grind from whole bean to drip? Update once, applies to the next order.
04
Cancel anytime
Two clicks. No phone calls, no email chains, no chat bots that refuse to let you cancel. The portal handles it instantly.

How fresh is the coffee when it arrives?

Roasted the day it ships. Most orders land 2–4 days off-roast. Check the bag — we print the roast date.

Which grind do I need?

Espresso machine: Espresso. Stovetop Moka: Moka. Drip or pour over: Drip & Pour Over. French press or cold brew: Cold Brew & French Press. Got a grinder? Whole Bean. Always whole bean if you can.

How should I store it?

Coffee is a fresh product. Roasted coffee starts losing flavor compounds in days, not months. Most grocery shelf coffee is 2–6 months off-roast by the time you open the bag. Ours leaves the roastery the day it's roasted.

Our bags are nitrogen-flushed — we vacuum out the oxygen and replace it with food-grade nitrogen before sealing. The one-way gas release valve lets CO2 from fresh-roasted beans escape without letting oxygen back in, and the resealable zipper keeps the bag tight after you open it.

Store at room temperature, away from direct light. Don't refrigerate. You can taste the difference in the first cup.

Will this work in my pod machine?

For now, we make whole bean and ground — not pods. If you run a Nespresso, our Pod Refill Kit lets you fill reusable, recyclable pods with our coffee (fresher, cheaper per cup, and no plastic waste). Keurig-compatible coffee is launching soon — drop your email on the home page and we'll let you know first.

Can I cancel or pause my subscription?

Anytime. One click from your account. No phone calls. No retention scripts. Reschedule a shipment, change frequency, or cancel — your choice.

What's actually different from a $10 grocery espresso?

Three things. The beans are bought from family farms we know, scored 84+ on the cupping table (a small fraction of global production). The roast is done the day it ships, not in a warehouse five months ago. Every batch of green we buy is lab tested. That's the pitch. We don't have a fourth.

Why do you offer 20% off subscriptions?

Because we batch them. Subscription orders renew and roast on Mondays — every subscriber, every week. That lets us plan our green coffee, our roast schedule, and our shipping in one efficient batch. The savings get passed back to you. One-time orders ship Monday through Friday, roasted to order.

Do you ship internationally?

US only for now. International is in the works. Newsletter for updates.

Local to Miami?

Same-day pickup available. Order before 1 PM, select Local Pickup at checkout.

What if I don't like it?

Email us at team@lionrushcoffee.com. We'll make it right. We'd rather you drink coffee you love than keep money for coffee you don't.

How do I reach a real human?

Three ways:

Email: team@lionrushcoffee.com
Call or text: +1 (954) 231-3459 — Monday through Friday, business hours
Live chat: the bubble in the corner of every page (connects to SMS, so we reply from wherever we are)

Small team in Miami. Real humans. No tickets, no auto-responders.