Returns and Exchanges

Lionrush Coffee's 100% Satisfaction Guarantee:

• Taste It, Love It, or Your Money Back: Try our coffee risk-free! If the flavor doesn't meet your expectations, we've got you covered with our 30-day money-back guarantee.
• How It Works: Not thrilled with your brew? Simply email us at team@lionrushcoffee.com.
• What We Cover: We'll refund the cost of the coffee itself. Please note, shipping costs are not included in the refund.

Click here for our full Refund Policy. With Lionrush Coffee, your satisfaction is our top priority. Brew, sip, and decide - we're here to ensure your coffee experience is nothing short of excellent.

Lionrush Coffee Gear/Accessories Return Policy

Return Conditions:

• Timeframe: Returns are accepted within 30 days from the date of purchase.
• Condition: Items must be in new condition, with unopened and undamaged manufacturer's original packaging.

What You Should Know:

• Shipping Costs: We do not refund the original shipping fees since those services have been provided.
  

For more details, please refer to our Refund Policy. We strive to ensure your satisfaction with every purchase. If something isn't right, let's fix it together!

• Inspect Immediately: Upon delivery, please check your order for any defects, damages, or if you've received the wrong item.
• Got an Issue? Don't wait! Email us at team@lionrushcoffee.com with your order number right away. We're here to fix any hiccups and ensure you're sipping the right brew in no time.

At Lionrush, each coffee is freshly roasted to order, which means:

• No Modifications or Cancellations: Once your order is placed, we can't change or cancel it due to our roasting schedule.

But, We Get It – Mistakes Happen!

• Mistake Made? If you've goofed up your order big time, shoot us an email at team@lionrushcoffee.com. If we catch it early in the roasting process, we'll bend over backwards to fix it for you.
• Need to Change or Cancel? Email us ASAP at team@lionrushcoffee.com. We'll do our best to stop the process.

For Gear/Accessory Items:

• Return and Reorder: Due to our fulfillment process, if you need to change something, the smoothest move is to return the item once received and place a new order.

We're here to ensure your coffee experience is as perfect as possible, so reach out, and let's sort it out together!